Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you contact us through our support or contact forms, we may collect:

• Contact Information: Name, email address
• Communication Data: Messages, questions, or feedback you send us
• Technical Support Data: Information about issues you're experiencing with our products

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Usage Data: Pages visited, time spent on pages, click patterns, referring/exit pages
• Device Information: Browser type, device type, operating system, screen resolution
• Location Data: Approximate geographic location based on IP address
• Analytics Data: We use Google Analytics to understand how visitors interact with our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Inquiries: Answer your questions and provide customer support
• To Improve Our Website: Understand how visitors use our site and make improvements
• To Communicate: Send you updates about our products or respond to your messages
• To Analyze Trends: Monitor and analyze usage patterns and preferences
• To Ensure Security: Detect, prevent, and address technical issues or fraudulent activity

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our site.

3.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., maintaining your session)
• Analytics Cookies: Help us understand how visitors use our website through Google Analytics

3.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to:

• Block all cookies
• Accept only first-party cookies
• Clear cookies when you close your browser

Please note that blocking cookies may affect your experience on our website.

4. Third-Party Services

4.1 External Links

Our website contains links to external platforms where our products are available (such as the Mac App Store). When you click these links, you leave our website and are subject to the privacy policies of those platforms:

• Apple App Store: Apple Privacy Policy

4.2 Google Analytics

As mentioned above, we use Google Analytics. For more information on how Google uses data, visit Google's Privacy Policy.

5. Data Protection and Your Rights

5.1 Personal Data Protection Act (PDPA) - Singapore

As a Singapore-based operator, we comply with the Personal Data Protection Act 2012 (PDPA). Under PDPA, you have the right to:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate personal data
• Withdrawal of Consent: Withdraw consent for us to collect, use or disclose your personal data
• Data Portability: Request a copy of your personal data in a structured format

5.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact Form Data: Retained for up to 2 years or until you request deletion
• Analytics Data: Retained according to Google Analytics' data retention policies (default 26 months)

5.3 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Product-Specific Privacy Information

Our individual products may collect additional information to provide their functionality. Each product has its own privacy policy:

• Obsidian Stickies: Obsidian Stickies Privacy Policy
• JPFlash: JPFlash Privacy Policy (if applicable)

Please review the specific privacy policy for each product you use.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Users

Our website is operated from Singapore. If you are accessing our website from outside Singapore, please be aware that your information may be transferred to, stored, and processed in Singapore or other countries where our service providers operate.

By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

11. PDPA Compliance (Singapore)

Under the Personal Data Protection Act 2012 (PDPA) of Singapore, we are committed to:

• Collecting personal data only with your knowledge and consent
• Using your personal data only for the purposes for which it was collected
• Protecting your personal data with appropriate security measures
• Providing you with access to your personal data upon request
• Correcting inaccurate personal data when requested

If you wish to exercise your rights under the PDPA, or if you have concerns about how we handle your personal data, please contact us at support@beinghumans.dev.

12. Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website.